a year ago
I have had great experiences and awful experiences, it really seems to matter who is working the day you go in. My recent visit was to pick up my gold necklace with a pendant that I have had 21 years, I needed the loop fixed. Not a big repair, it was reasonably priced and pretty fast. The issue I had was when I picked it up I hardly recognized my pendant, they had cleaned it so thoroughly that they scrubbed the enamel ware off! When I asked about it, the guy acted like it was because my pendant was so old, but it had the enamel ware on it when I dropped it off. Then he said it was because of the supersonic cleaner, that they have to use on all repairs ... then it must not have had enamel on it when I dropped it off. But hopefully they could fix it, if they have the right color...like pink is such a rare enamel color. I reluctantly left my pendant. I changed my mind and picked it back up about 20 minutes later. The jeweler assured me there was no issue about replacing the enamel ware! He made such an event about it that I didn't trust him, bit when I change my mind he acts like there was no potential problems at all. So after 3 great and 3 terrible experiences with this jeweler I will be going elsewhere.
9 months ago
Excellent service from the owners. This will be my new go to jewelry store. Drove there from Edmond, OK to have some jewelry engraved. They immediately worked on them so that I wouldn’t have to come back to pick them up. Best in Oklahoma
2 months ago
Super nice folks! Great selection and beautiful store. Pleasure to do business with them!
11 months ago
Jay’s Jewelry always takes such good care of me and my jewelry! They have a beautiful collection from which to choose! Additionally, they offer expert jewelry repair, as well as jewelry design. This family-owned business will take care of all of your jewelry needs with superb service!
a year ago
Went with my sister in law to get her watch fixed and found a beautiful cross necklace.Debbie gave me a great bargain and was very helpful. Everyone in the store was friendly which I have come to expect of people in Chickasha. So happy to be living in such a special place. Encourage you to use Jay’s Jewelry if you want some pretty jewelry at a great price .