Renaissance Waterford Oklahoma City

This is a wonderful hotel! It's in a quiet neighborhood but still close to dining. The property is in excellent shape, the rooms are clean, and the elevators are fast. I know that last one seems trivial but if you have ever stayed in a hotel with a slow elevator you know what I mean. The breakfast is very good here too. The best part is the staff. They go above and beyond to make you feel welcome and every single one of them greets you with a smile. I recommend!

Great experience and pleasurable stay. Rooms are very nice and the bed comfortable. Great view from balcony. The hotel is decorated very modern and everyone is very friendly. The only thing I would suggest to make it a even better stay would be to clean the carpet in the room. The room we stayed in had crusty spots all over it. It could use a good cleaning but the room was very clean and decorated nicely. This hotel is located in a great part of town off the beaten path in a quiet subdivision. I definitely saw a better side of OKC staying at this hotel. I really enjoyed watching the aircraft across the sky going to the air force base. Will stay here again. Price for room was reasonable. I also enjoyed the food in the concierge lounge. The guest laundry only has one washer and one dryer. But overall a great experience and recommend this hotel.

This hotel was such a let down. For the price I thought we were getting something really nice. I even paid extra for a balcony and breakfast. Do not bother with that. Balcony has rusted out railing and no chairs. There is a glistening substance on my couch cushions. There were hairs in my bed. We asked for extra blankets that were crunchy. There was toilet paper in my shower. There was just a lot of rust and dirt. It felt really dirty. Pool/fitness area is disappointing at best. Almost nothing was open the whole time here. This was way too much money. I would have been happier at a Motel 6, at least I would have been prepared for the stay.

I have only good things to say about this hotel, warm and friendly greetings when you arrive set the tone for your entire stay. Impeccably clean in all areas, spacious rooms, quick service if you need anything, (say, pillows). Full bar complete with quick and amiable bar tender. Breakfast not included but they have a gorgeous restaurant serving up pecan pancakes. I love pecan pancakes! ❤ Boyfriend had a waffle with bananas. Yum.

Good not great hotel. Service earned overall 4 stars though. My first room upon arrival didn't have a properly working AC unit and the TV was broken from a party held in the room prior to my stay. The front desk did an amazing job moving me to another room. They even had somebody bring the new room key to me instead of making me go downstairs. The included breakfast was as if nobody was even trying. Bland eggs and potatoes each morning. Residence Inn serves better as part of their included breakfast. I had to stop elsewhere on the way to work which was something I hoped to avoid. The pool area looked like something that should be a centerpiece of the property, but seemed neglected. The room was nice and I love sitting on a balcony at night with a drink before bed, but had to roll out the desk chair because there weren't any outside. The bed was comfy. TV was fine, but the satellite service was very slow to load when you first turn it on. I only watch business news while on travel, but couldn't help but notice how long it took to actually get it on the screen. $15 was obscene for the world's smallest Old Fashioned I've ever been served. OKC is fantastic, but it isn't an overpriced hipster city and shouldn't try to be. That is part of its charm. All in all, I'd still consider this hotel again almost entirely because of the service. The front desk and the gentleman who came to my room to fix things were great.